Closing the Register

At the end of a shift, the cashier must close the register by completing the Z Report process. This reconciles the cash in the drawer against the expected amount and officially ends the register session.

Starting the Close Process

From the POS Terminal menu, select "Close Register" or "Z Report". The system checks that there are no held transactions. If any transactions are on hold, you must complete or cancel them before closing. Once confirmed, the system locks the register from new sales and begins the closing workflow.

Counting Cash

The system presents a cash counting screen. Enter the total amount of cash currently in the register drawer. For accuracy, count by denomination: enter the number of each bill and coin type, and the system calculates the total automatically. Alternatively, you can enter the total directly if you prefer to count that way.

Take your time counting. The declared amount is permanent once the Z Report is finalized and cannot be edited afterward.

The Z Report

After entering the cash count, the system generates the Z Report. This report contains:

• Opening amount: The cash declared when the register was opened.
• Cash sales total: Sum of all cash payments received during the session.
• Cash refunds total: Sum of all cash refunds issued during the session.
• Expected cash: Opening amount + cash sales - cash refunds.
• Declared cash: The amount you just counted.
• Overage/Shortage: The difference between expected and declared cash.
• Card sales total: Sum of all card payments processed.
• Void count and total: Number and total value of voided sales.
• Transaction count: Total number of sales, refunds, and voids.
• Tax collected: Breakdown of tax by rate.

Recording Overages and Shortages

If the declared cash does not match the expected amount, the system records the difference. A small overage or shortage (typically under $5) is normal and usually caused by rounding on cash transactions. Larger discrepancies are flagged and visible to the store manager and HQ administrators in the reports section.

The system does not prevent you from closing with a discrepancy. It records the declared amount, calculates the variance, and includes it in the Z Report for management review.

Printing and Finalizing

Once you review the Z Report summary on screen, tap "Finalize and Print". The register session is marked as closed, the Z Report prints on the receipt printer, and you are logged out of the POS Terminal. The Z Report data syncs to HQ on the next sync cycle.

After finalizing, the register is ready for the next cashier to open a new session. The printed Z Report should be stored according to your store's record-keeping policy.