Inter-Store Transfers

Transfers allow stores to move inventory between locations. A transfer originates at the sending store and is received at the destination store. The system tracks each transfer through its lifecycle with full audit trails.

Creating a Transfer

Navigate to Store Manager > Transfers and click "New Transfer". Select the destination store from the dropdown list (all active stores in the network are shown). Then add items to the transfer: search for products by name or SKU, and enter the quantity to send for each item. You can add as many products as needed. Review the transfer summary, which shows the total number of items and distinct products, then click "Submit".

Submitting a transfer changes its status to "Pending" and immediately decrements the stock at your store for the listed items. This prevents double-counting while the goods are in transit. The transfer record syncs to HQ, and HQ relays it to the destination store on its next sync cycle.

Sending the Transfer

After submitting, physically prepare the items for shipment. Once the goods are packed and ready to leave your store, return to the transfer in Store Manager and click "Mark as Shipped". This updates the status to "In Transit" and records the shipment timestamp. You can optionally add a tracking note (e.g., carrier name or shipment reference).

Receiving an Incoming Transfer

When your store is the destination, incoming transfers appear in the "Incoming" tab under Transfers. A transfer marked "In Transit" means the sending store has shipped the goods. When the physical shipment arrives, open the transfer and click "Receive".

The receiving screen shows the expected items and quantities. Count each item as you unpack and enter the received quantities. If everything matches, click "Confirm Receipt" and the stock is added to your inventory. The transfer status changes to "Completed".

Handling Variances

If the received quantities do not match what was sent, enter the actual quantities received. The system records the variance -- for example, if 10 units were sent but only 9 arrived, the variance of 1 is logged. Variances are flagged in HQ reports for investigation. Both the sending and receiving store managers can add notes to the transfer to explain discrepancies.

Transfer Status Tracking

Each transfer moves through the following statuses:

• Draft: Being prepared, not yet submitted (items not yet deducted from sender).
• Pending: Submitted and awaiting shipment (items deducted from sender).
• In Transit: Shipped by the sender, not yet received.
• Completed: Received and confirmed by the destination store.
• Cancelled: Cancelled before shipment (items restored to sender).

Both sending and receiving stores, as well as HQ, can view the full transfer history and current status of any transfer.